The report assumes that infrastructure assets have already been built, after being selected and prioritized on the basis of a country s infrastructure vision and plan, and delivered with the most adequate procurement model whether a public-private partnership or not. In this context, the four best-practice areas concerning O&M covered in this report are: increase utility; decrease total cost; increase lifetime value; and policy enablers. For each of these best-practice areas the report identifies and illustrates three critical success factors that governments should be aware of and should seriously consider for their O&M strategies. Publication Date: 04.2014
